Small to medium size businesses are making the move to VoIP
The best part of CallNet is that we manage the network and run the phone system “smarts” so you don’t have to. You just enjoy
crystal clear voice calls, new features and big savings. You get all of the advantages of IP Voice without the big, upfront cost of a
premises-based phone system.
Advantages of CallNet
Unlike other providers solutions that lure you in by their pricing then hit you with additional fees upon additional fees for features that
any regular business would need. CallNet includes all the features that they charge for, as part of their advanced features.
CallNet offers ACD (Automatic Call Distribution) All Features and functionalities are included for NO additional charge; However
the reporting/Live Agent monitoring requires software license

See how CallNet compares to other business class Hosted VoIP solutions.
| Auto-Attendant Day & Night |
Conferencing |
Unlimited Inbound Calling |
Unlimited Outbound Calling |
Unified Msging (VM to mail) |
e911 |
| Call ID |
Ring Group |
Call Park |
Call Pick up |
Remote Office |
Call Logs |
| Tele-Worker |
Web based user Portal |
Account Codes |
Music on Hold |
Dial by Name |
Dial by Extension |
| Programmable Buttons |
Transfer to Operator |
Multiple call distribution policies |
Overflow & ACD |
Call Recording |
Attendant Console |
| Presence Manager |
One Number Find Me |
Mobile Extension |
CallNet tools Desktop Interface |
Disaster Recovery |
Full Duplex Speaker-phone |
Frequently Asked Questions
What is CallNet?
CallNet is a hosted Voice over IP (VoIP) business telephone service that is tailored for the needs of Small and Medium sized businesses
(SMB’s). It enables companies with a broadband (high-speed) internet connection to make unlimited calls anywhere in the U.S., Canada and
other area’s for as little as $36.95 per month. With CallNet, you can eliminate the need for costly, in-house phone systems and avoid phone
system maintenance charges; resulting in as much as 42% total cost of ownership savings over traditional phone services!
What makes CallNet different from other VoIP providers?
Other providers use the public internet to handle phone calls. CallNet is a business-class VoIP service and your calls are carried over a
managed network that ensures Quality of Service (QoS) for your voice traffic.
We have (2) two price plans and that is it; no charging you for every little feature. Our price models do not force you to have additional talk paths
which mean more money. For example, if you have (8) phones and you only need (4) lines because some phones are conference room, break
room, etc then that is all you pay for. Others make you pay the full price for ALL (8) phones.
Can I keep my existing phone number?
Yes 98% of the time. When you speak to one of our representatives, they will take care of all of that for you-it takes between 5-30 days for your
numbers to be released by your existing phone company.
What does CallNet cost?
CallNet Extension service creates discount levels in increments of Five (5) per physical address
**Depending upon how many extensions are requested determines what type of service router is required.
| Monthly Service |
Per Month |
CallNet Phones |
Purchase or Rent |
Additional Services Available |
Per Month |
| CallNet Extension Service |
$15.00 |
Basic Phone |
$120 or lease for $8.00 per mo. |
Toll Free Numbers |
$6.00 plus
$.035 minute |
| CallNet Per-Trunk Service |
$21.95 |
Executive Phone |
$179 or lease for
$13.00 per mo. |
CallNet Vfax Unlimited |
$21.95 |
CallNet Extension & Trunk
(unlimited) |
$37.95 |
Video Phone |
$379 or lease for $26.00 per mo |
Customized Promotion on Hold |
$2.00 |
Total Business Communications, Inc.
704-334-7350/866-673-8682
sales@totalbc.com
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