When it comes to maintaining the technology infrastructure of a business, the choice often boils down to two options: managing IT in-house (DIY IT management) or outsourcing to a managed IT services provider. This decision can significantly impact a...
Workplace camera systems are often misunderstood. Some employees see them as a modern-day “Big Brother,” always watching, and fear that their every move is being scrutinized. But is that the whole truth? In reality, workplace cameras, when...
Staying connected with clients, colleagues, and partners is essential for success. With a variety of communication tools available, many businesses are turning to smartphones for all their calling needs. However, when it comes to reliability,...
Technology is more than just a tool for running your business—it’s a reflection of who you are as a company. Your tech stack speaks volumes about your values, priorities, and the experience you offer customers and employees. Whether it’s...
As Thanksgiving approaches, it’s the perfect time to reflect on the tools and innovations that have made running businesses smoother, more efficient, and more secure. In 2024, technology continues to reshape the business landscape, offering...
Did you know your outdated communication system could be costing your business thousands in lost productivity and missed opportunities? Seamless communication and collaboration are more critical than ever for businesses of all sizes. As companies...
Phishing attacks have long been a significant concern for businesses, targeting unsuspecting users with fraudulent emails, links, and attachments designed to steal sensitive data or infect systems with malware. However, a recent discovery highlights...
Imagine arriving at your business one morning only to find evidence of a break-in, with thousands of dollars in losses and no clear suspects. The harsh reality is that businesses face threats every day, from theft and vandalism to liability claims...
Having a reliable IT support system is essential for growth and operational efficiency. While many companies may consider large, national IT service providers, there are compelling reasons to partner with a local managed IT service provider. For...
Election seasons are always accompanied by an air of uncertainty, with potential shifts in policy, economic fluctuations, and regulatory changes looming on the horizon. Businesses across all industries find themselves bracing for these shifts,...
When Hurricane Helene hit, it highlighted the importance of business continuity planning and disaster recovery solutions. The storm led to severe disruptions for many businesses, with power outages, physical damage, and prolonged downtime. For...
As Halloween approaches, many businesses are bracing for spooky surprises—especially when it comes to their communication systems. But here’s the truth: you don’t have to fear ghostly dropped calls, hauntingly high bills, or technology...
As Halloween approaches, businesses often find themselves dealing with real-life horror stories—data breaches, server crashes, and prolonged downtime that can haunt their operations for months. These IT nightmares can strike without warning,...
Technology plays a pivotal role in driving growth and efficiency. As companies increasingly rely on IT systems to operate effectively, the decision to adopt managed IT services can significantly impact their return on investment (ROI). Managed IT...
In a concerning development for consumers, MoneyGram, a leading U.S. money transfer service, has confirmed that hackers have successfully accessed and stolen personal information and transaction data from its customers. This incident, which took...
Cybersecurity in healthcare is under siege once again. Recently, Microsoft raised concerns about a new ransomware strain known as "INC," which is now targeting the U.S. healthcare sector. This ransomware is attributed to the cybercriminal group...
Businesses rely heavily on their IT infrastructure to operate efficiently. From ensuring seamless communication to safeguarding sensitive data, the stakes are higher than ever. This is where the importance of real-time response in IT management...
The importance of cybersecurity cannot be overstated. With increasing threats from hackers, malware, and various cyberattacks, ensuring that your systems are protected is essential. Many users often rely on built-in or free firewalls, believing they...
As we dive into Cybersecurity Awareness Month, it’s a crucial time for businesses of all sizes—especially small and medium-sized businesses (SMBs)—to reevaluate their cybersecurity measures. While large enterprises often dominate headlines...
Businesses need more than just basic office tools to stay competitive. Effective collaboration, seamless communication, and optimized workflows are key to success. Enter Microsoft 365, a cloud-based suite designed to empower businesses with...
Effective communication is critical to business success. Traditional phone systems, while reliable, are increasingly being replaced by VoIP (Voice over Internet Protocol) phone systems, which offer businesses more flexibility, cost savings, and...
In 2024, cloud computing has become more than just a buzzword—it's an essential tool for businesses of all sizes to scale, innovate, and stay competitive. Whether it’s improving collaboration, reducing costs, or ensuring business continuity, the...
Cybersecurity isn’t just a concern for large corporations—it’s a critical issue for small businesses as well. In fact, small businesses are often more vulnerable to cyberattacks because they may lack the robust IT security solutions that...
Businesses rely heavily on technology to operate efficiently and stay competitive. From securing sensitive data to ensuring smooth daily operations, IT infrastructure plays a critical role in business success. But managing IT in-house can be costly,...
Every day, businesses face numerous security challenges. Whether it’s protecting physical assets, safeguarding employees, or monitoring sensitive areas, the need for reliable surveillance is crucial. This is where IP camera systems come in as a...
Imagine this: a seemingly harmless email lands in your inbox, and with a single click, your company's sensitive data is exposed, leading to a full-scale cyberattack. It sounds like a plot from a thriller, but it's a reality many organizations face...
Securing your business against cyber threats is more critical than ever. One of the most effective strategies to enhance your security posture is implementing Multi-Factor Authentication (MFA). MFA adds an extra layer of protection by requiring...
In today's fast-paced business environment, seamless communication is essential for maintaining efficiency, collaboration, and customer satisfaction. This need has driven the adoption of Unified Communications (UC), a system that integrates various...
In August 2024, Microsoft released a series of critical security updates to address vulnerabilities across its product suite. These updates are vital for maintaining the security of systems that rely on Microsoft technologies, as they patch flaws...
In the rapidly evolving landscape of technology, businesses are increasingly reliant on robust IT systems to support their operations. IT management can generally be approached in two ways: proactive or reactive. Understanding the differences...
In today’s hyper-connected world, businesses are increasingly reliant on digital networks to manage their operations, communicate with customers, and store sensitive data. With this reliance comes a growing need for robust cybersecurity measures...
With the increasing adoption of Internet of Things (IoT) devices, the risks associated with these technologies have also grown. This widespread adoption has, unfortunately, made IoT devices attractive targets for cybercriminals, who exploit their...
Cyber threats are a pervasive risk for organizations of all sizes and industries. The recent cyber attack on OneBlood, a prominent blood donation organization, serves as a stark reminder of our vulnerabilities and the catastrophic impact a data...
Microsoft Outlook has long been a cornerstone of productivity for millions of users around the world. With its latest iteration for Windows, Microsoft has introduced a host of new features and improvements aimed at enhancing user experience,...
Prevention is better than cure. This age-old adage holds especially true when it comes to data loss. In our increasingly digital world, the loss of data can have severe consequences, ranging from minor inconveniences to significant financial and...
In the healthcare industry, patient privacy and data security are paramount. The Health Insurance Portability and Accountability Act (HIPAA) sets the standard for protecting sensitive patient information. Compliance with HIPAA is not just a legal...
Choosing the right business phone system is crucial for ensuring effective communication within your organization and with your clients. With various options available, selecting the best system for your business can be challenging. This guide will...
Digital transformation is no longer just a buzzword; it is a critical process that businesses must undergo to stay competitive in today’s rapidly evolving marketplace. Embracing digital transformation allows businesses to enhance their operations,...
Reliance on outdated technology can be more than just a minor inconvenience—it can significantly impact an organization’s financial health and operational efficiency. A recent survey conducted by Deloitte highlighted that a staggering 82% of...
In the ever-evolving landscape of cyber threats, a new ransomware-as-a-service (RaaS) operation called Eldorado has emerged, targeting both Windows and Linux systems. This development is a stark reminder of the critical importance of...
The latest updates to Microsoft Teams, part of Microsoft 365, bring many new features and enhancements aimed at improving productivity, collaboration, and user experience. These updates are designed to make Teams faster, smarter, and more...
In the competitive landscape of modern corporations, where products and prices often appear similar across different businesses, customer service has emerged as a pivotal differentiator. Companies that prioritize and excel in customer service not...
In the realm of business operations, security is not just a protective measure but also a strategic investment that can significantly impact financial health. Among the various tools available, access control systems and CCTV cameras stand out as...
Are unreliable phone systems and outdated technology affecting your customer satisfaction rate? Businesses are constantly seeking ways to enhance customer satisfaction and streamline operations. One powerful tool that has revolutionized...
In today's fast-paced business environment, having a reliable and efficient IT infrastructure is critical. Managed IT services can provide the support and expertise needed to keep your operations running smoothly and securely. Here are the top 10...
Have you struggled with reaching the right support, juggling multiple companies and bills just to maintain functional technology within your organization? Businesses are increasingly reliant on a multitude of technologies to operate efficiently....
In today's fast-paced digital landscape, businesses and individuals alike are increasingly turning to cloud-hosted servers to meet their computing needs. The shift from traditional on-premises servers to cloud-based solutions has been driven by...
As a business leader, you’re always looking for ways to increase revenue, cut expenses and grow your bottom line. Implementing AI tools, shopping services and running a more efficient operation are great ways to do that. One place you do NOT...
In a fast-paced business environment, everyone is susceptible to engaging with malicious emails. Whether due to hastily catching up on messages when running late or checking emails while fatigued at the end of the day, just one simple click can...
In an era where security can be the difference between the success or downfall of a business, access control systems offer crucial reassurance for business owners. These systems offer a robust mechanism to manage and monitor entry into...
Ensuring the safety and security of assets, employees, and customers is paramount to business success. As threats continue to evolve, businesses are turning to advanced surveillance technologies, such as Closed-Circuit Television (CCTV) and...
Collaboration stands as the cornerstone of success in business, serving as the catalyst for innovation, efficiency, and growth. In today's interconnected world, no single individual possesses all the skills or knowledge required to navigate...
In a statement released by the largest telecommunications company in the United States, AT&T, they shared that they recently discovered a dataset for sale on the “dark web” that contained information for about 7.6 million current AT&T...
Now more than ever, we rely on technology to run our businesses and our lives. When the “Internet goes down,” most businesses come to a standstill until they are back online, costing thousands in lost productivity and sales. A perfect...
The initial reaction when you suspect your computer or network has been compromised is to panic. However, if your network has been breached, what you do next can make the difference between the incident being a minor inconvenience and being a...
Tax season is around the corner, which means so are tax scams. Without fail, every year, individuals and business owners alike fall victim to tax scams, resulting in the loss of substantial amounts of money and sensitive personal data....
Technology can provide a strategic advantage for companies in every industry when properly utilized. However, one of the biggest issues small business owners face is overcoming some of the common tech obstacles that hinder productivity. These...
What you are about to read is a real story showing you how a business can be devastated by cybercriminals in the blink of an eye. Most importantly, I’ll share several ways this could have been avoided. Make sure to forward this to anyone who...
“Know Ye That We Have Granted And Given License To Adam Robernolt and William le Sauvage…to annoy our enemies by sea or by land, wheresoever they are able, so that they share with us the half of all their gain.”
These were the words of King...
The year of 2023 marked a significant turning point for cyber-attacks with the introduction and wide proliferation of AI (artificial intelligence), now in the hands of people who wish to do you harm and who are actively using it to find faster and...
Long gone are the days when phones were simple devices used to make calls. Today our phones are advanced, handheld supercomputers that can do everything from pay a bill to order lunch for delivery to edit videos and more.
But with more...
Is your company looking to hire an IT firm? Unfortunately, unless you’re tech-savvy or experienced with IT contracts, there can be hidden costs that you wouldn’t expect or know to look for. While it can sound appealing to go for the cheapest...
Each year on February 1st, we celebrate Change Your Password Day. While it’s not a holiday that gets you off work, it serves as a good opportunity each year to do a quick check-in and make sure you’re using strong passwords that will keep your...
Technology company TotalBC, Inc., with offices in North and South Carolina, completes the acquisition of Enterprise Technologies, Inc. (ETI).
When it comes to managing your IT systems, the main problem becomes optimizing the staff and resources required to keep your operations up and running. This task not only requires strategic planning, but also the right leadership and skilled IT...
Few things are as important to a business as having a reliable, stable telephone connection. Despite this, many businesses still opt for traditional phone systems.
In the past few years, however, a steady stream of businesses have switched from...
We all rely on our phones in one way or another. They offer instant access to news, family, friends, colleagues, and clients alike. Apps can also get you pretty much anything that you want.
Next to computers, phones are like the life...
March 3, 2017
TotalBC Named a Top 10 VoIP Solution Providers 2017 by Enterprise Networking Magazine
FREMONT, CA— TotalBC has been recognized as one of the Top 10 VoIP Solution Providers of 2017 by Enterprise Networking Magazine.
A...
If a company's employees can't communicate with each other they aren't going to have a lot of success. This is why there are entire college courses dedicated to teaching future business professionals how to communicate with both clients...
If you are in the market for a new phone service, it cannot be easy to evaluate the many solutions and providers available. Voice over Internet Protocol (VoIP) has emerged as the leading phone service for organizations, but it’s important to...
Data Cabling: Carrying Information Between Computers & Network Equipment
Most buildings feature electrical, phone, and TV wiring. In recent decades, the fourth type of cabling system has become increasingly common. Data cables carry...
A growing number of businesses are implementing a cloud hosting system, and for good reason.
Cloud hosting systems offer surprising benefits that help businesses protect crucial data from breaches and hardware failure. They are easier to access,...
Whether you have a small or large business, it's important to carefully consider your IT needs and infrastructure. You may find that you don't have the resources or manpower to properly manage the necessary technologies. That's...
When an IT team decides to slow or shut down production for maintenance tasks, it might seem like a bottleneck. But just as a healthy human body requires regular checkups, a healthy organization requires regular IT...
IT Security and the Importance of Policies and Procedures
When it comes to IT security, clearly defined and documented policies that can be translated into actionable and repeatable procedures are paramount in preventing data...
A data management system is responsible for storing, retrieving, protecting, organizing, and sharing data assets throughout your organization. It's a simple solution to an epidemic of mismanaged data for businesses. There are many benefits to...
TotalBC, Inc. is happy to announce the completion of the merger with Business Communications Inc. (BCI). BCI has been serving the Spartanburg/Greenville South Carolina area since 1982. Every team member of BCI will continue with TotalBC...
