Phone tag is a productivity killer. That endless cycle of missed calls, voicemails, and follow-ups wastes time, slows communication, and creates unnecessary frustration for teams and clients alike.
Fortunately, modern communication...
When your business was just getting started, relying on a “break-fix” IT guy probably made sense. You had limited needs, a small team, and only occasional tech issues. But now, your business has grown—and so have your technology...
Microsoft 365 offers a powerful suite of tools to help businesses collaborate, share files, and stay productive—but knowing when to use OneDrive, SharePoint, or Microsoft Teams can get confusing fast.
Each platform has its strengths, and...
Natural disasters like storms, hurricanes, and floods are unavoidable and can wreak havoc on businesses. Power outages, damaged infrastructure, and office closures are just a few of the consequences businesses face during such crises. One of the...
Cybersecurity isn’t just a concern for large corporations—small businesses are actually prime targets for hackers. Why? Because many small businesses lack the resources or security measures needed to defend against cyber threats, making them...
A Renewed Focus on CybersecurityThe U.S. government has once again extended its national emergency declaration regarding foreign cyber threats—a clear signal that cybersecurity remains a top national priority. Originally declared in 2015, this...
Every business owner wants to make smart investments, and one of the smartest investments you can make is in a high-quality security system. While some may view security cameras and monitoring solutions as an added expense, the truth is that they...
Natural disasters like hurricanes, thunderstorms, and winter storms can cause massive disruptions to businesses, leading to power outages, data loss, and communication breakdowns. Without proper preparation, these events can bring operations to a...
Cybersecurity can seem overwhelming, especially for busy business owners and employees juggling multiple responsibilities. However, securing your data and systems doesn’t have to be time-consuming or complicated. In fact, some of the most...
Communication is the backbone of productivity. Yet, many companies struggle with outdated phone systems that create more chaos than cohesion. Dropped calls, poor call quality, missed messages, and the inability to seamlessly connect remote teams can...
As the flowers bloom and the days get longer, cybercriminals take advantage of the changing seasons with new phishing scams designed to trick unsuspecting businesses and individuals. Spring brings tax deadlines, holiday promotions, and seasonal...
Imagine this: At the end of a long workday, you pack up your belongings, turn off the lights, and walk out of the office—leaving the front door wide open. It sounds unthinkable, right? Yet, many businesses unknowingly do the digital equivalent...
Businesses rely on technology more than ever. However, managing IT infrastructure, security, and operational efficiency can be overwhelming without the right expertise. That’s where TotalBC’s Professional Services come in—offering...
On March 10, 2025, X, formerly known as Twitter, experienced a severe distributed denial-of-service (DDoS) attack that caused widespread disruptions across the platform. Users around the world reported difficulties accessing the site, with outage...
St. Patrick’s Day is full of fun, mischief, and lucky charms, but when it comes to your business’s cybersecurity, luck is never a good strategy. Just like sneaky leprechauns who play tricks to guard their pot of gold, cybercriminals use...
Effective communication is the foundation of a successful business. Yet, for companies with multiple locations, remote teams, or international clients, language barriers and inconsistent communication tools can create costly misunderstandings and...
Microsoft 365 (M365) is packed with powerful security features designed to protect your business from cyber threats, data breaches, and compliance risks. However, many organizations fail to take full advantage of these built-in tools, leaving...
Cyber threats are becoming increasingly sophisticated, targeting individuals and organizations across various sectors. One such emerging threat is 'device code phishing,' a technique recently highlighted by Microsoft's security team. This method has...
Cyber threats are more sophisticated than ever, and traditional security models are no longer enough to keep businesses safe. That’s where Zero Trust Security comes in—a modern approach designed to protect businesses from evolving cyber...
The internet is a vast space, and while much of it is visible and accessible through search engines, a hidden layer exists—the Dark Web. This shadowy part of the internet is where cybercriminals buy, sell, and trade stolen data, including...
Effective communication is the backbone of any successful business. However, poor communication can lead to misunderstandings, missed opportunities, and ultimately lost clients. Whether it’s a lack of responsiveness or unclear messaging,...
Choosing the right productivity suite for your business is crucial for efficiency, collaboration, and security. Microsoft 365 and Google Workspace are two of the most popular cloud-based solutions, each offering a suite of tools designed to...
IT costs can escalate quickly, but reducing expenses doesn’t have to mean sacrificing security or performance. With the right strategies, businesses can cut costs, optimize resources, and strengthen cybersecurity. Here’s how to achieve smarter...
The Super Bowl isn’t just about football—it’s about strategy, teamwork, and execution. Just like a championship-winning team, businesses need a strong game plan to stay competitive. That’s where TotalBC comes in. With cutting-edge...
Cyberattacks are the ultimate heartbreak for businesses—they disrupt operations, damage reputations, and drain finances. Yet, many companies remain unprepared, underestimating the true cost of a cyberattack while overlooking the comparatively...
The key to success lies not in how many hours you work, but in how effectively you use those hours. At TotalBC, we believe in empowering businesses to work smarter, not harder. By leveraging the right technology, streamlining operations, and...
Hi there, it’s me, your loyal laptop. We’ve been through a lot together—long workdays, late-night Netflix binges, and even that one time you spilled coffee on my keyboard (I’m still not over it). But lately, I’ve been feeling a bit…...
Communication goes beyond just making calls. Hosted VoIP (Voice over Internet Protocol) systems have revolutionized how businesses connect, offering a wealth of advanced features designed to streamline operations, boost productivity, and enhance the...
Imagine starting your workday without coffee. For many of us, that’s unthinkable. Coffee isn’t just a beverage; it’s a ritual, a source of energy, and a dependable companion. Now, imagine your business without reliable IT support. Just like...
In the world of business technology, staying ahead of the curve isn’t just a competitive advantage—it’s a necessity. Yet, managing disparate systems for IT, communications, security, and cloud hosting often creates more headaches than...
In a startling revelation, millions of student and teacher records were recently exposed in a data breach targeting PowerSchool, a widely-used educational software platform. This incident underscores the growing threat of cyberattacks on essential...
Compliance is a cornerstone of modern business operations, especially in industries that handle sensitive customer data. Whether you’re managing patient health information, processing credit card payments, or collecting customer data, adhering to...
Microsoft 365 is an indispensable tool for businesses of all sizes, offering seamless collaboration, productivity, and communication features. However, many organizations overlook one crucial aspect: backup and SaaS protection. While Microsoft...
Cyber threats are more sophisticated than ever, businesses must take a proactive approach to securing their digital assets. Two of the most effective methods for identifying and mitigating security risks are penetration testing and vulnerability...
As businesses enter 2025, the need for smarter, more secure workspaces is more critical than ever. With the increasing adoption of hybrid work models and the ongoing emphasis on data security, advanced access control systems are becoming essential...
IT plays a critical role in ensuring operational efficiency, security, and innovation. Yet, for many organizations, maintaining a robust IT infrastructure can be a significant challenge. While having an in-house IT team offers direct access to...
Cyberattacks have become increasingly sophisticated, and businesses of all sizes are at risk. A recent report by HackRead highlights an ongoing phishing campaign targeting employees, emphasizing the importance of staying vigilant. This blog delves...
Cyber threats are becoming increasingly common, even beloved brands are not immune. Krispy Kreme, the iconic doughnut chain, recently fell victim to a cyberattack that disrupted its online ordering systems across the United States. This incident...
Cyberattacks are on the rise, keeping your business secure requires more than just good intentions—it requires knowledge and action. Think your business is safe? Let’s put that to the test. In this interactive blog, we’ll explore some...
As the holiday season approaches, small businesses everywhere are gearing up for one of the busiest times of the year. For many, it’s a time to celebrate, reflect on the year, and prepare for a much-deserved break. But how do you ensure your...
When it comes to maintaining the technology infrastructure of a business, the choice often boils down to two options: managing IT in-house (DIY IT management) or outsourcing to a managed IT services provider. This decision can significantly impact a...
Workplace camera systems are often misunderstood. Some employees see them as a modern-day “Big Brother,” always watching, and fear that their every move is being scrutinized. But is that the whole truth? In reality, workplace cameras, when...
Staying connected with clients, colleagues, and partners is essential for success. With a variety of communication tools available, many businesses are turning to smartphones for all their calling needs. However, when it comes to reliability,...
Technology is more than just a tool for running your business—it’s a reflection of who you are as a company. Your tech stack speaks volumes about your values, priorities, and the experience you offer customers and employees. Whether it’s...
As Thanksgiving approaches, it’s the perfect time to reflect on the tools and innovations that have made running businesses smoother, more efficient, and more secure. In 2024, technology continues to reshape the business landscape, offering...
Did you know your outdated communication system could be costing your business thousands in lost productivity and missed opportunities? Seamless communication and collaboration are more critical than ever for businesses of all sizes. As companies...
Phishing attacks have long been a significant concern for businesses, targeting unsuspecting users with fraudulent emails, links, and attachments designed to steal sensitive data or infect systems with malware. However, a recent discovery highlights...
Imagine arriving at your business one morning only to find evidence of a break-in, with thousands of dollars in losses and no clear suspects. The harsh reality is that businesses face threats every day, from theft and vandalism to liability claims...
Having a reliable IT support system is essential for growth and operational efficiency. While many companies may consider large, national IT service providers, there are compelling reasons to partner with a local managed IT service provider. For...
Election seasons are always accompanied by an air of uncertainty, with potential shifts in policy, economic fluctuations, and regulatory changes looming on the horizon. Businesses across all industries find themselves bracing for these shifts,...
When Hurricane Helene hit, it highlighted the importance of business continuity planning and disaster recovery solutions. The storm led to severe disruptions for many businesses, with power outages, physical damage, and prolonged downtime. For...
As Halloween approaches, many businesses are bracing for spooky surprises—especially when it comes to their communication systems. But here’s the truth: you don’t have to fear ghostly dropped calls, hauntingly high bills, or technology...
As Halloween approaches, businesses often find themselves dealing with real-life horror stories—data breaches, server crashes, and prolonged downtime that can haunt their operations for months. These IT nightmares can strike without warning,...
Technology plays a pivotal role in driving growth and efficiency. As companies increasingly rely on IT systems to operate effectively, the decision to adopt managed IT services can significantly impact their return on investment (ROI). Managed IT...
In a concerning development for consumers, MoneyGram, a leading U.S. money transfer service, has confirmed that hackers have successfully accessed and stolen personal information and transaction data from its customers. This incident, which took...
Cybersecurity in healthcare is under siege once again. Recently, Microsoft raised concerns about a new ransomware strain known as "INC," which is now targeting the U.S. healthcare sector. This ransomware is attributed to the cybercriminal group...
Businesses rely heavily on their IT infrastructure to operate efficiently. From ensuring seamless communication to safeguarding sensitive data, the stakes are higher than ever. This is where the importance of real-time response in IT management...
The importance of cybersecurity cannot be overstated. With increasing threats from hackers, malware, and various cyberattacks, ensuring that your systems are protected is essential. Many users often rely on built-in or free firewalls, believing they...
As we dive into Cybersecurity Awareness Month, it’s a crucial time for businesses of all sizes—especially small and medium-sized businesses (SMBs)—to reevaluate their cybersecurity measures. While large enterprises often dominate headlines...
Businesses need more than just basic office tools to stay competitive. Effective collaboration, seamless communication, and optimized workflows are key to success. Enter Microsoft 365, a cloud-based suite designed to empower businesses with...
Effective communication is critical to business success. Traditional phone systems, while reliable, are increasingly being replaced by VoIP (Voice over Internet Protocol) phone systems, which offer businesses more flexibility, cost savings, and...
In 2024, cloud computing has become more than just a buzzword—it's an essential tool for businesses of all sizes to scale, innovate, and stay competitive. Whether it’s improving collaboration, reducing costs, or ensuring business continuity, the...
Cybersecurity isn’t just a concern for large corporations—it’s a critical issue for small businesses as well. In fact, small businesses are often more vulnerable to cyberattacks because they may lack the robust IT security solutions that...
Businesses rely heavily on technology to operate efficiently and stay competitive. From securing sensitive data to ensuring smooth daily operations, IT infrastructure plays a critical role in business success. But managing IT in-house can be costly,...
Every day, businesses face numerous security challenges. Whether it’s protecting physical assets, safeguarding employees, or monitoring sensitive areas, the need for reliable surveillance is crucial. This is where IP camera systems come in as a...
Imagine this: a seemingly harmless email lands in your inbox, and with a single click, your company's sensitive data is exposed, leading to a full-scale cyberattack. It sounds like a plot from a thriller, but it's a reality many organizations face...
Securing your business against cyber threats is more critical than ever. One of the most effective strategies to enhance your security posture is implementing Multi-Factor Authentication (MFA). MFA adds an extra layer of protection by requiring...
In today's fast-paced business environment, seamless communication is essential for maintaining efficiency, collaboration, and customer satisfaction. This need has driven the adoption of Unified Communications (UC), a system that integrates various...
In August 2024, Microsoft released a series of critical security updates to address vulnerabilities across its product suite. These updates are vital for maintaining the security of systems that rely on Microsoft technologies, as they patch flaws...
In the rapidly evolving landscape of technology, businesses are increasingly reliant on robust IT systems to support their operations. IT management can generally be approached in two ways: proactive or reactive. Understanding the differences...
In today’s hyper-connected world, businesses are increasingly reliant on digital networks to manage their operations, communicate with customers, and store sensitive data. With this reliance comes a growing need for robust cybersecurity measures...
With the increasing adoption of Internet of Things (IoT) devices, the risks associated with these technologies have also grown. This widespread adoption has, unfortunately, made IoT devices attractive targets for cybercriminals, who exploit their...
Cyber threats are a pervasive risk for organizations of all sizes and industries. The recent cyber attack on OneBlood, a prominent blood donation organization, serves as a stark reminder of our vulnerabilities and the catastrophic impact a data...
Microsoft Outlook has long been a cornerstone of productivity for millions of users around the world. With its latest iteration for Windows, Microsoft has introduced a host of new features and improvements aimed at enhancing user experience,...
Prevention is better than cure. This age-old adage holds especially true when it comes to data loss. In our increasingly digital world, the loss of data can have severe consequences, ranging from minor inconveniences to significant financial and...
In the healthcare industry, patient privacy and data security are paramount. The Health Insurance Portability and Accountability Act (HIPAA) sets the standard for protecting sensitive patient information. Compliance with HIPAA is not just a legal...
Choosing the right business phone system is crucial for ensuring effective communication within your organization and with your clients. With various options available, selecting the best system for your business can be challenging. This guide will...
Digital transformation is no longer just a buzzword; it is a critical process that businesses must undergo to stay competitive in today’s rapidly evolving marketplace. Embracing digital transformation allows businesses to enhance their operations,...
Reliance on outdated technology can be more than just a minor inconvenience—it can significantly impact an organization’s financial health and operational efficiency. A recent survey conducted by Deloitte highlighted that a staggering 82% of...
In the ever-evolving landscape of cyber threats, a new ransomware-as-a-service (RaaS) operation called Eldorado has emerged, targeting both Windows and Linux systems. This development is a stark reminder of the critical importance of...
The latest updates to Microsoft Teams, part of Microsoft 365, bring many new features and enhancements aimed at improving productivity, collaboration, and user experience. These updates are designed to make Teams faster, smarter, and more...
In the competitive landscape of modern corporations, where products and prices often appear similar across different businesses, customer service has emerged as a pivotal differentiator. Companies that prioritize and excel in customer service not...
In the realm of business operations, security is not just a protective measure but also a strategic investment that can significantly impact financial health. Among the various tools available, access control systems and CCTV cameras stand out as...
Are unreliable phone systems and outdated technology affecting your customer satisfaction rate? Businesses are constantly seeking ways to enhance customer satisfaction and streamline operations. One powerful tool that has revolutionized...
In today's fast-paced business environment, having a reliable and efficient IT infrastructure is critical. Managed IT services can provide the support and expertise needed to keep your operations running smoothly and securely. Here are the top 10...
Have you struggled with reaching the right support, juggling multiple companies and bills just to maintain functional technology within your organization? Businesses are increasingly reliant on a multitude of technologies to operate efficiently....
In today's fast-paced digital landscape, businesses and individuals alike are increasingly turning to cloud-hosted servers to meet their computing needs. The shift from traditional on-premises servers to cloud-based solutions has been driven by...
As a business leader, you’re always looking for ways to increase revenue, cut expenses and grow your bottom line. Implementing AI tools, shopping services and running a more efficient operation are great ways to do that. One place you do NOT...
In a fast-paced business environment, everyone is susceptible to engaging with malicious emails. Whether due to hastily catching up on messages when running late or checking emails while fatigued at the end of the day, just one simple click can...
In an era where security can be the difference between the success or downfall of a business, access control systems offer crucial reassurance for business owners. These systems offer a robust mechanism to manage and monitor entry into...
Ensuring the safety and security of assets, employees, and customers is paramount to business success. As threats continue to evolve, businesses are turning to advanced surveillance technologies, such as Closed-Circuit Television (CCTV) and...
Collaboration stands as the cornerstone of success in business, serving as the catalyst for innovation, efficiency, and growth. In today's interconnected world, no single individual possesses all the skills or knowledge required to navigate...
In a statement released by the largest telecommunications company in the United States, AT&T, they shared that they recently discovered a dataset for sale on the “dark web” that contained information for about 7.6 million current AT&T...
If you are in the market for a new phone service, it can be difficult to evaluate the many types of solutions and providers available on the market. Voice over Internet Protocol (VoIP) has emerged as the leading phone service for...
Now more than ever, we rely on technology to run our businesses and our lives. When the “Internet goes down,” most businesses come to a standstill until they are back online, costing thousands in lost productivity and sales. A perfect...
The initial reaction when you suspect your computer or network has been compromised is to panic. However, if your network has been breached, what you do next can make the difference between the incident being a minor inconvenience and being a...
Tax season is around the corner, which means so are tax scams. Without fail, every year, individuals and business owners alike fall victim to tax scams, resulting in the loss of substantial amounts of money and sensitive personal data....
Technology can provide a strategic advantage for companies in every industry when properly utilized. However, one of the biggest issues small business owners face is overcoming some of the common tech obstacles that hinder productivity. These...
What you are about to read is a real story showing you how a business can be devastated by cybercriminals in the blink of an eye. Most importantly, I’ll share several ways this could have been avoided. Make sure to forward this to anyone who...
“Know Ye That We Have Granted And Given License To Adam Robernolt and William le Sauvage…to annoy our enemies by sea or by land, wheresoever they are able, so that they share with us the half of all their gain.”
These were the words of King...
The year of 2023 marked a significant turning point for cyber-attacks with the introduction and wide proliferation of AI (artificial intelligence), now in the hands of people who wish to do you harm and who are actively using it to find faster and...
Long gone are the days when phones were simple devices used to make calls. Today our phones are advanced, handheld supercomputers that can do everything from pay a bill to order lunch for delivery to edit videos and more.
But with more...
Is your company looking to hire an IT firm? Unfortunately, unless you’re tech-savvy or experienced with IT contracts, there can be hidden costs that you wouldn’t expect or know to look for. While it can sound appealing to go for the cheapest...
Each year on February 1st, we celebrate Change Your Password Day. While it’s not a holiday that gets you off work, it serves as a good opportunity each year to do a quick check-in and make sure you’re using strong passwords that will keep your...
Technology company TotalBC, Inc., with offices in North and South Carolina, completes the acquisition of Enterprise Technologies, Inc. (ETI).
When it comes to managing your IT systems, the main problem becomes optimizing the staff and resources required to keep your operations up and running. This task not only requires strategic planning, but also the right leadership and skilled IT...
Few things are as important to a business as having a reliable, stable telephone connection. Despite this, many businesses still opt for traditional phone systems.
In the past few years, however, a steady stream of businesses have switched from...
We all rely on our phones in one way or another. They offer instant access to news, family, friends, colleagues, and clients alike. Apps can also get you pretty much anything that you want.
Next to computers, phones are like the life...
March 3, 2017
TotalBC Named a Top 10 VoIP Solution Providers 2017 by Enterprise Networking Magazine
FREMONT, CA— TotalBC has been recognized as one of the Top 10 VoIP Solution Providers of 2017 by Enterprise Networking Magazine.
A...
If a company's employees can't communicate with each other they aren't going to have a lot of success. This is why there are entire college courses dedicated to teaching future business professionals how to communicate with both clients...
If you are in the market for a new phone service, it cannot be easy to evaluate the many solutions and providers available. Voice over Internet Protocol (VoIP) has emerged as the leading phone service for organizations, but it’s important to...
Data Cabling: Carrying Information Between Computers & Network Equipment
Most buildings feature electrical, phone, and TV wiring. In recent decades, the fourth type of cabling system has become increasingly common. Data cables carry...
A growing number of businesses are implementing a cloud hosting system, and for good reason.
Cloud hosting systems offer surprising benefits that help businesses protect crucial data from breaches and hardware failure. They are easier to access,...
Whether you have a small or large business, it's important to carefully consider your IT needs and infrastructure. You may find that you don't have the resources or manpower to properly manage the necessary technologies. That's...
When an IT team decides to slow or shut down production for maintenance tasks, it might seem like a bottleneck. But just as a healthy human body requires regular checkups, a healthy organization requires regular IT...
IT Security and the Importance of Policies and Procedures
When it comes to IT security, clearly defined and documented policies that can be translated into actionable and repeatable procedures are paramount in preventing data...
A data management system is responsible for storing, retrieving, protecting, organizing, and sharing data assets throughout your organization. It's a simple solution to an epidemic of mismanaged data for businesses. There are many benefits to...
TotalBC, Inc. is happy to announce the completion of the merger with Business Communications Inc. (BCI). BCI has been serving the Spartanburg/Greenville South Carolina area since 1982. Every team member of BCI will continue with TotalBC...
