Is Your Current Computer Guy Causing You to Need One of These?

• Does he take forever to call you back and respond to your requests??
• Are you paying him good money to keep things working, but are STILL having constant problems, slowness, and other recurring issues?
• Are you worried he's not backing up and securing your network?
• Does your head hurt from having to deal with the hassles?

Are you sick and tired of Constant IT, phone and computer problems interrupting your day, frustrating you and your team?  Do you feel stuck with an absent-minded computer guy who is not delivering the SERVICE you want, buy you do not know who else you can trust to do a good job without overcharging you?

If so, I have the solution that will make IT-related issues one headache you NEVER have to deal with again.

My name is Michael Snyder, owner, and CEO of TotalBC.  We specialize in delivering proactive IT support and services to businesses like yours with friendly, knowledgeable techs who will put you at ease and resolve your IT problems quickly and efficiently.  Chances are you have never heard of me or my company before, but when you finish read this letter, you will be glad you finally have.

Why can I make such a bold statement?

Because almost every small business CEO I talk to will confess that their current computer support person - whether it is a friend who is good with computers or a "professional" IT company - is NOT completely delivering the level of service they want.  Therefore, they are forced to deal with ongoing technical issues and worry that their network is NOT secure from hackers, ransomware, extended downtime, and a range of data-erasing disasters.  Clearly this is unacceptable!

Isn't It Time to Finally Get Rid Of This Headache?

Although the notion of providing reliable, affordable, full-service computer support isn't an amazing concept, it still surprises me how many computer technicians don't get it right.  Therefore, I understand if you are skeptical about our claims.  My guess is that you've been disappointed, even burned, by other IT guys in the past.  That is why I'd like to extend the following offer to you...

A $497 "Get-To-Know-Us" Free Gift...

As a prospective client, I would like to offer you a free, no-obligation, no-sales-pressure IT Systems Assessment where I will send one of my senior engineers to your office to conduct and audit of your networks security and overall health.

When done, we will give you the report of findings that will not only reveal if your data and computer network really are properly backed up and secured, but also if there is anything you need to now to prevent a major network outage, data loss, hacker attack or other expensive, data-erasing disaster.  Plus, we can almost always show you how to save a little bit of money just by making some changes.

The Assessment only takes 60 minutes to conduct, but when it is done, you will know for sure if your company's data is secured and, in the event of a disaster, exactly how fast you could be back up and running again (if at all). 

P.S.  Why risk it?  Our free IT Systems Assessment comes with zero strings attached, no expectations and no obligations on your part.  If nothing else, it will be a good third-party validation of how well your systems are currently performing.

How Does Your Current IT Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service?  How do you know if your IT company or computer guy is doing everything possible to secure your network and prevent expensive disasters.  If your technician does NOT score a "yes" on every point, you could be paying for substandard support and jeopardizing your data and network's security!

  Do they answer the phone each and every time you call them and respond to emergencies promptly?

 Are they easy to reach and highly responsive (responding the same day) when you need them for non-emergencies?

 Do they proactively monitor, patch and update your computer network's critical security setting daily? Weekly? At all?  How do you know for sure?

 Do they offer proof that they are backing up ALL your data, laptops and devices?

 Do they meet you regularly (at least bi-annual if not quarterly) to report what they have been doing, review projects and offer new ways to improve your network's performance instead of waiting until you have a problem to make recommendations?

 Do they provide detailed invoices that clearly explain what you are paying for?

 Do they explain what they are doing and answer your questions in terms that you can understand, NOT in "geek speak"?

 Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?

 Have they provided you complete network documentation, or do they hold the "keys to the kingdom" refusing to give you admin passwords?

 Do they offer any guarantees on their services?

 Do they arrive on time and dress professionally?

 Do you look forward to seeing them, working with them, or do you cringe every time you have to make that call?