Businesses rely on technology more than ever. However, managing IT infrastructure, security, and operational efficiency can be overwhelming without the right expertise. That's where TotalBC's Professional Services come in—offering customized IT solutions designed to optimize business performance, enhance security, and drive long-term growth.
The Power of Professional IT Services
Key Benefits of TotalBC's Professional IT Services
- Custom IT Solutions: Every business is unique. We tailor IT strategies to align with your specific goals and challenges.
- Enhanced Security & Compliance: Protect your business from cyber threats with cutting-edge security solutions.
- Cost Efficiency: Reduce operational costs by optimizing IT infrastructure and eliminating inefficiencies.
- Seamless Integration: Upgrade your IT environment without disrupting daily operations.
- Scalability: Our solutions grow with your business, ensuring long-term success.
IT Infrastructure Optimization & Management
- Firewall & Router Management: Secure your network with leading brands like SonicWall, Fortinet, and Checkpoint.
- Cloud & On-Premises Server Upgrades: Optimize your server environment for maximum efficiency.
- Network Access Control (NAC): Ensure only authorized devices connect to your network.
- Wi-Fi Solutions: Deploy high-performance access points from brands like Grandstream, Cambium, and Ruckus.
- 24/7 Network Monitoring to detect and resolve issues proactively.
- Patch Management to keep your software up-to-date and secure.
- Onsite & Remote IT Support for quick issue resolution.
- Strategic IT Planning with quarterly sessions.
Cybersecurity Enhancements for Stronger Protection
Advanced Security Solutions
- Endpoint Detection & Response (EDR): Protects devices from malware, ransomware, and other cyber threats.
- Managed Detection & Response (MDR): Continuous monitoring of your network for real-time threat detection.
- Phishing & Email Security: Prevents phishing attacks and email-based cyber threats.
- Dark Web Monitoring: Alerts you if company credentials are found on the dark web.
- Penetration Testing (PENTEST): Identifies vulnerabilities in your network before hackers do.
- Compliance Audits: Ensures adherence to industry regulations like HIPAA, PCI, and GDPR.
Cloud & Data Backup Solutions for Business Continuity
Key Backup & Disaster Recovery Services
- Microsoft 365 & SaaS Backup: Protects email, OneDrive, SharePoint, and Teams data.
- Immutable Cloud Backup: Prevents ransomware from corrupting your backups.
- On-Premise & Cloud Disaster Recovery: Quick recovery options in case of hardware failures.
VoIP & Business Communication Enhancements
CallNet VoIP for Business
- Hosted & Onsite VoIP Solutions: Reliable and scalable communication systems.
- Microsoft Teams Integration: Seamless business communication with advanced calling features.
- Auto Dialers & Call Center Solutions: Improve customer engagement and operational efficiency.
Strategic IT Planning & Consultation
- Technology Roadmaps aligned with your business goals.
- Budget Planning & IT Lifecycle Management.
- IT Risk Assessments to identify potential vulnerabilities.
- Quarterly IT Strategy Meetings to ensure continuous improvement.