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Phone Systems and IT Services in Charlotte

Is your Charlotte business struggling with unreliable phone calls and frustrating IT glitches? Let’s face it: Technology is supposed to make your life easier, not add to your stress. But between dropped calls, confusing phone system features, and IT problems that leave you in the dark, it can feel like technology is working against you.

Here at TotalBC, we recognize the frustration of outdated equipment, confusing features, and dropped calls. For over 20 years, we’ve helped countless companies throughout Charlotte tackle these issues, taking the time to understand their needs and develop custom plans that keep their businesses connected and operating at their best.

Whether you’re dealing with outdated phone lines, a confusing phone system, or IT headaches you just can’t seem to fix, TotalBC has got you covered. Contact us today to learn more about phone systems in Charlotte, NC, managed IT services, and more.

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Phone Systems Tailored to Your Business

Charlotte businesses have specific communication needs. Crystal-clear calls for seamless customer interaction? Advanced features to boost collaboration? A budget-friendly option that keeps costs in check? We have the perfect phone system for you. Our diverse selection ensures your team stays connected and your customers leave happy.

NEC Telephone Systems

NEC phone systems are renowned for their dependability and extensive features. Whether you need a traditional system or a VoIP solution, NEC offers several options to meet your specific requirements.

VoIP Phone Systems

VoIP—or Voice over Internet Protocol—phone systems offer a cost-effective and flexible solution for businesses of all sizes. TotalBC can help you choose the right VoIP system to harness the power of your internet connection for clear calls and advanced features.

Business Class Hosted VoIP (CallNet)

CallNet eliminates the need for on-site hardware. This scalable and easy-to-manage system provides all the features you need for clear communication, with the added benefit of remote accessibility for your Charlotte-based team.

IT Services That Keep You Running

Is your IT system a ticking time bomb, waiting for the next crash or security threat to bring your business to a standstill? TotalBC’s IT services can prevent network issues that cause frustrated customers to wait and deadlines to fly by.

This is a proactive approach to keeping your IT system running efficiently. Instead of waiting for problems to arise, we constantly monitor your network, identifying potential issues before they escalate into major headaches.

Here’s how managed IT services can save your Charlotte business time and money:

Unparalleled Reliability

Forget worrying about lost productivity or frustrated customers due to IT glitches. We keep your network running smoothly 24/7, minimizing downtime and making sure your business stays operational.

Reduce Risk and Protect Your Data

Our forward-thinking monitoring identifies security threats before they can harm your business’s sensitive data. Partnering with TotalBC means you’ll have the comfort of knowing your valuable information is safe.

Focus on Your Business, Not IT

Eliminate the stress of managing your IT infrastructure. Our team handles everything from monitoring and maintenance to troubleshooting and security updates, giving you back valuable time to focus on what matters most—running your business.

Remote Monitoring and Management (RMM)

RMM allows us to have a watchful eye on your network 24/7, remotely identifying and addressing potential issues before they become major threats.

Phone Systems and IT Services in Charlotte, NC | TotalBC - callnetbiz

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Why Choose TotalBC

Technology shouldn’t be a roadblock holding your business back. Dropped calls, confusing phone systems, and IT headaches can cost you not just time but money and customer satisfaction. At TotalBC, we employ a different approach. We partner with you to understand your specific needs, crafting custom solutions for your phone systems and IT infrastructure that ensure your success in Charlotte, NC. Contact us to learn more about Charlotte business VoIP, structured cabling, computer tech support, and more.

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