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Read This Guide and You'll Discover:

• The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
• The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you'll learn what it is and why you need to avoid agreeing to it.
• Exclusions, hidden fees and other "gotcha" clauses IT companies put in their contracts that you DON'T want to agree to.
• How to make sure you know exactly what you're getting to avoid disappointment, frustration and added costs later on that you didn't anticipate.
• 21 Revealing questions to ask your IT support BEFORE giving them access to your computer network, e-mail and data.